Refund and Cancellation

Personal Information:

• Full refund if cancelled before 7 days – if cancelled between 7 and 5 days 50% refund, no refund thereafter.
• In case of any cancellation the service tax of 12.36% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month.
• Any postponement of the booking will be treated as a cancellation
• Refunds only through cheque for bookings made by cash/cheque/bank transfer.
• Online refunds for bookings made through the website usually take 7-10 working days.
• Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
• The original receipt must be presented for processing the refund.
• Credit/debit card cancellations will be charged 5% extra.